Understand it before you buy

Plain-words guides for 18 trades, and the basics for 14 more: what people call about, what is urgent, what is on a quote, the red flags and what to ask.

Decode a quote

Active emergency?

A gas smell, a carbon monoxide alarm, smoke, sparking, or someone hurt: get everyone out and call 911 (or your gas utility) first. Then come back here.

When something can go wrong right now

These trades can have emergencies. Each guide starts with how to tell.

When you are planning a project

Take your time here. These guides help you compare quotes before you commit.