Two black resin tanks of a water softener chained to a wall, with a gray brine tank beside them.

Photo: Muselsom, “Water preparing bottles”, CC BY-SA 4.0, via Wikimedia Commons. Resized and converted to WebP; shown cropped.

Basics coming

Water treatment: the basics

Softeners, filters, reverse osmosis, UV, iron and sulfur systems, water testing.

The full guide for this trade is being written. Until then, here is what we know for sure: the problems that belong here, who handles them, and how to check a contractor.

On this page4 sections: urgent, permits…

What people call about

  • Water tastes bad
  • Hard water spots
  • Sulfur smell in the water
  • Whole-house filter

How soon to call

Call in the next day or two

  • Brown water from every tap

    Ask for: iron treatment (on city water, ask the utility first; flushing hydrants causes it)

  • UV light for the well water

    Ask for: UV disinfection

Schedule it

  • Plumb in a water softener

    Ask for: softener installation

  • Water tastes bad

    Ask for: water testing and filtration

  • Sulfur smell in the water

    Ask for: sulfur treatment (and water heater anode check)

  • Hard water

    Ask for: water softener

  • Water softener not working

    Ask for: softener repair

  • Cloudy water

    Ask for: sediment filtration

  • Test my well water

    Ask for: certified lab water test

  • Reverse osmosis under the sink

    Ask for: reverse osmosis installation

  • Whole-house filter

    Ask for: whole-house filtration

  • Test the water for lead

    Ask for: lead testing and point-of-use filtration

  • PFAS in the water

    Ask for: PFAS treatment

  • Blue green stains in the sink

    Ask for: acid neutralizer

General guidance, not a diagnosis. If anyone is in danger, call 911 first.

Permits and licensing

  • Some of this work needs a permit, depending on the job and the town. Ask before the work starts.
  • Licensing depends on the state: a trade license in some, a home-improvement registration in others, none in the rest. The finder shows what the record says where one exists.

Know what you're looking at

  • A round brine tank filled with white salt pellets, with a tube coming out of it.

    Softeners use salt, which you refill. Ask how often, how much it uses and where the wastewater goes, since some places limit softener discharge.

    Muselsom · CC BY-SA 4.0

  • A blue pressure tank with a control valve on top, standing on a rooftop terrace.

    Whole-house filters and softeners are tanks with a control valve. Ask about the filter media, how often it is replaced and what the system does with its flush water.

    రవిచంద్ర · CC BY-SA 4.0

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General information, not legal, tax, engineering or insurance advice. Rules and prices vary by place, so get three local quotes. Problem list updated 2026-10-04.