Deposit
Before work starts
We have no verified deposit limit for Delaware. Ask what the deposit pays for, and pay in stages tied to finished work.
Ask: What does the deposit pay for, and can the rest be paid in stages as work is done?
Your rights
Delaware
Delaware · home improvement
Before work starts
We have no verified deposit limit for Delaware. Ask what the deposit pays for, and pay in stages tied to finished work.
Ask: What does the deposit pay for, and can the rest be paid in stages as work is done?
If sold at home or away from their office ($25+)
Cancel in writing by midnight of the third business day (weekends don't count). Two cancel forms; money back in 10 business days.
Some sales are excepted, such as emergency work you ask for in a signed waiver.
When it applies
A door-to-door sale of $25 or more: the contractor personally solicits the job (even after you invite them) and you agree to it somewhere other than the contractor's place of business, such as your home. A sale the contractor solicits and closes by telephone also counts. Saturdays, Sundays and legal holidays are not business days.
If a contractor sells you the job at your home or anywhere other than its place of business and the price is $25 or more, you can cancel in writing until midnight of the third business day after the sale (Saturdays, Sundays and legal holidays do not count), unless one of the exceptions applies. The contractor must give you two copies of a Notice of Cancellation form and refund your payments within 10 business days of getting your notice.
Check the state registry before you sign
Contractor registration
Your contractor
Every contractor doing construction, repair or maintenance work in Delaware must register with the Department of Labor before starting.
Every contractor doing construction, repair or maintenance work in Delaware must register with the Delaware Department of Labor before starting, and must also hold a Delaware contractor business license from the Division of Revenue. Electrical, plumbing and HVAC work also needs a state-licensed electrician, master plumber or master HVACR licensee. Look the contractor up on the state contractor registry (contractorregistry.delaware.gov) before you sign.
Who needs one: Every contractor and subcontractor that performs construction services or maintenance for another person for profit in Delaware, on private or public work, before starting work. The law sets no dollar threshold; the Department of Labor lists repair and remodeling, demolition, landscaping and tree removal, and trades such as carpentry, painting, electrical, HVAC and plumbing as covered.
Issued by: Delaware Department of Labor, Office of Contractor Registration (Division of Industrial Affairs)
An estimate isn't the contract. Ask for all 12 in writing before you sign.
In the rule's words
Be in writing and describe in a meaningful way the work and materials you are buying, the contract price with any financing or credit terms, and every other material term you agreed to.
In the rule's words
Have all relevant final terms filled in before you are asked to sign, and not be set up so that you must sign or agree to a proposal before it binds the contractor.
In the rule's words
Show the contractor's name, address, telephone number, website (if any) and email address.
In the rule's words
Give an approximate completion date, or clearly say that no completion date is provided. The work must be finished by that date unless delayed by events beyond the contractor's control or you agree in writing to a later date.
In the rule's words
Come with the Delaware Department of Justice's summary of your home improvement rights, given to you before you sign.
In the rule's words
If sold at your home or anywhere away from the contractor's place of business: be dated, be in the same language as the sales pitch, carry the 3-business-day cancellation statement in bold type near your signature, and come with two copies of a Notice of Cancellation form. It may not include a confession of judgment or a waiver of your right to cancel.
In the rule's words
Include every promise or description that counts as an express warranty. Any limit on a warranty or on your remedies must be clear and conspicuous and initialed by you, and the contract must clearly say so if a warranty covers only the product and not its installation or delivery.
In the rule's words
Disclose all delivery and installment charges.
In the rule's words
If priced on a cost-plus basis, say so clearly, explain how added costs are calculated and give a good-faith estimate of the final price.
In the rule's words
Put on a separate page any statement that the contractor's spoken promises are not binding.
In the rule's words
Not set liquidated damages that stay the same no matter how much of the work has been done.
In the rule's words
Put any added product or service in a written document signed by both of you, along with the Department of Justice summary.
Notes from our check
General information from official Delaware sources. For your situation, ask the state's consumer protection office or a lawyer.